Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Freight is charged based on item size, weight & delivery location and is calculated at time of checkout. Freight free on orders over $750, excludes rural deliveries.

Which payment methods are accepted in the Online Shop?

We accept payment via Visa and Mastercard Credit Cards, through our secure payment gateway.

How long will delivery take?

Estimated delivery is 3-5 days from receiving payment and your order being processed.

How secure is shopping in the Online Shop? Is my data protected?

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

What exactly happens after ordering?

Once you have made payment and your order is received, it will be actioned by our distribution team and dispatched to your address.

Get in Touch

027 282 4453


NZ Ltd
20 Peterkin St
Lower Hutt
New Zealand

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